Setup Services TERMS

Our Setup Services Terms have been last updated on 14 January 2021.
The terms “we,” “us,” and “our” refer to Squaremuse. The terms “client,” “you,” and “your” refer to service users.

Service Overview

Squaremuse provides 3 main tiers of services: Simple Setup, Full Setup package and Installation support package.

Installation support package

For Installation support package users need to provide the following:

  • Squarespace account;

  • Business Plan;

  • design kit purchased separately;

  • invite Squaremuse team as contributor to their site (admin role) by using email support@squaremuse.com;

  • disable Developers mode if it’s used on current site (if applicable).

  • create a Coming Soon page in case it’s a 7.1. Squarespace website, or 7.0 Squarespace website that uses the same Squarespace template as the purchased design kit.

Squaremuse team will perform the following deliverables:

  • implement the demo of the design kit as viewed on the demo pages;

  • due to image copyrights, Squaremuse will use placeholder images inside demo pages;

  • 2 business days execution, unless specified due to increased requests, holidays or other force major situations;

  • 1 week of email support after demo is provided.

Squaremuse team does not provide:

  • site migration from platforms such as WordPress or others;

  • customization/stylization inside the package;

  • content population;

  • implementation of other Squaremuse products.

Simple Setup package

For Simple Setup package users need to provide the following:

  • Squarespace account;

  • Business Plan;

  • design kit purchased separately;

  • invite Squaremuse team as contributor to their site (admin role) by using email support@squaremuse.com;

  • disable Developers mode if it’s used on current site (if applicable).

Squaremuse team will perform the following deliverables:

  • migrate site content, if client is moving from WordPress;

  • implement the demo of the design kit as viewed on the demo pages;

  • implement client fonts and colors that are provided by the client;

  • build the sitemap and populate the pages with provided images and text;

  • upload 2 galleries of images as examples;

  • 5 business days execution, unless specified due to increased requests, holidays or other force major situations;

  • 2 rounds of feedback;

  • site launch based on Site Launch checklist to ensure smooth site release with SEO consideration, ie. URL mapping and redirects;

Squaremuse team does not provide:

  • customization inside the package which requires writing additional custom code;

  • implementation of other Squaremuse products.

Full Setup package

For Full Setup package users need to provide the following:

  • Squarespace account;

  • Business Plan;

  • design kit purchased separately;

  • invite Squaremuse team as contributor to their site (admin role) by using email support@squaremuse.com;

  • disable Developers mode if it’s used on current site (if applicable).

Squaremuse team will perform the following deliverables:

  • 30min strategy call to discuss business needs and vision;

  • migrate site content, if client is moving from WordPress;

  • implement the demo of the design kit as viewed on the demo pages;

  • implement client fonts and colors that are provided by the client;

  • personalize layouts to meet client needs;

  • build the sitemap and populate the pages with provided images and text;

  • upload 2 galleries of images as examples;

  • 10 business days execution, unless specified due to increased requests, holidays or other force major situations;

  • 2 rounds of feedback;

  • detailed video review on the new site;

  • exclusive 25% discount on three custom elements of choice;

  • implementation and personalization of three custom elements of choice;

  • site launch based on Site Launch checklist to ensure smooth site release with SEO consideration, ie. URL mapping and redirects;

Squaremuse team does not provide:

  • customization inside the package which requires writing additional custom code;

  • implementation of other Squaremuse products, unless client purchases custom elements provided within the package.

Time Limits for Simple and Full Setup packages

  • 3 months are provided for service completion. Service start is considered the date when all details and access has been provided to Squaremuse team. Service successful completion is considered when the site is launched.

  • Squaremuse team is not liable for Client delays. If communication is seized, Client will be notified upon 1 week and 1 month from the last communication.

  • If project completion is not achieved within provided 3 months, Client will be notified that the project is put on hold.

  • To reengage with the project the Client will need to cover a re-engagement fee of $129 through Support Packages.

  • Squaremuse reserves the right to refuse re-engagement with the project due to lack of availability.

Changed Terms

We may at any time amend these Terms. Such amendments are effective immediately upon notice to you by us posting the new Setup Services Terms on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Setup Services Terms , at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Setup Services Terms. 

We reserve the right to determine the form and means of providing notifications to you, and you agree to receive legal notices electronically if that’s what we decide. We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our discretion, is material, we’ll notify you. By continuing to access or use Squaremuse after revisions become effective, you agree to be bound by the new Terms. If you don’t agree to the new terms, please stop using Squaremuse.

 

Entire agreement/severability

These Terms, together with the Privacy Policy and any amendments and any additional agreements you may enter into with Squaremuse shall constitute the entire agreement between you and Squaremuse concerning the Service. If any provision of these Terms is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.