In need of some assistance? We are here to help
Our Paid Support Packages are provided to any Squaremuse user who requires help with implementing updates and enhancements to their site.
Note you will need to invite our support team (email@example.com) as contributor to your site. Please read the general terms below.
Q & A
You might require to purchase a support package if you are looking to hire our team to help with implementation of custom elements, optimizations, site customizations, design, help with content migration, SEO, etc.
Custom Elements Support
If you require assistance with implementing your custom element, our Simple support package covers only the implementation. If you wish to have the team implement and personalize the custom element (colors, fonts) this shall be covered by Complex Support package.
All requests will be made through our support contact or direct email, and you will be allowed to provide feedback or alterations.
Not all requests will be inside the packages above and may require a custom quote or several support packages. To avoid misunderstandings, before purchasing a support package make sure to confirm with our team which package is best to cover your needs.
TERMS AND CONDITIONS
Packages are based on paid support that is confirmed with the client by a team member.
There are no refunds provided.