Payment

What is your Refund Policy?

Squaremuse offers digital products, which due to their nature are not refundable, unless a prior agreement was made.

 

How do I know my purchase went through?

After you make the purchase on the site, you shall receive an order confirmation to the email that you used in your purchase. 

 

What happens when I purchase a custom package?

After you purchase a custom package on the site, you will be contacted by our team within 24 hours with next steps. 

 

Do you offer payment breakdowns?

A 50/50 payment breakdown is available for custom package 2. Payment breakdowns are also available for full custom projects.  

 

Is Squaremuse a monthly payment product?

Squaremuse design kits are one-time payment digital products. You can purchase one design kit for $199 or an Yearly Package for $400, which allows you to get 4 design kits of your choice within a year's time. 

 

What happens after I purchase a design kit?

After you make the purchase on the site, you shall receive an order confirmation to the email that you used in your purchase. Shortly after, you will receive another automated email with your design kit's downloadable files. 

 

What happens after I purchase an Yearly Package?

After you purchase an Yearly Package you will receive an email from our team with 4 codes available for 1 year, which you can use to get design kits for free.